Shipping & Payment Policy
PAYMENT:
Major credit cards including VISA, Mastercard, and AMEX processed by PayPal are accepted as forms of payment.
You will receive an email confirmation as soon as the order is approved and checked. As soon as your order is confirmed, we start to prepare it.
Once your order has been fully processed, you should receive a tracking confirmation email that allows you to follow the progress of your order within the 3-5 business day handling time.
ORDER CUTOFF TIME:
We have a cutoff period for orders so that we can process it quickly and schedule shipping. 6:00 PM (GMT-05:00) Eastern Standard Time (New York) is the order cutoff. Orders placed after the deadline will all be processed the next business day.
DELIVERABLE AREA:
We ship to the following countries/regions: Worldwide.
TRACKING:
You can track the shipping status of all orders on our official website https://www.17track.net/en. This website supports tracking information for up to 1,500+ carriers, allowing you to easily track the location and transportation progress of your package. No matter which carrier your order comes from, you can easily track their latest status on the website.
SHIPPING METHOD:
We provide the following shipping method: DHL. These shipping service providers have a good reputation around the world and can ensure that your package reaches its destination safely and quickly.
Total Delivery Time = Order Processing Time + Transport Time(depending on your location)
Order Processing Time:
We make every effort to wrap and send items as quickly as we can! After placing an order, the majority of them are processed and shipped between 3 and 5 business days (Monday through Friday). Processing and delivery timeframes do not include weekends or public holidays.
Transport time:
The estimated transit time is 5-15 business days (Mon – Fri).Depending on the nation, transit times can differ and are only estimates.
TAX
Our customers do not have to pay import taxes, customs, or VAT (Valued Additional Tax) for the majority of nations. Nonetheless, certain restricted nations can have to pay taxes or value-added tax in accordance with their levying regulations.
Our customer service staff will be pleased to assist you further and provide answers if you have more detailed inquiries or requests regarding shipping regulations or other topics. We will be happy to assist you, so please do not hesitate to contact us (Mail: xiangyangtrading@yeah.net).